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Everything DiSC® Productive Conflict

Course Description

The program features an exploration of DiSC® in a conflict context, provides an opportunity for participants to explore their destructive conflict responses, and offers them a method for making more productive choices in their response to conflict.  Participants begin by sharing existing perceptions about conflict and then review a definition of conflict and discuss key concepts and Cornerstone Principles that conflict is an inevitable part of workplace relationships and that it can also be productive.

Format

Classroom based:  Three 90 minute modules over a half or full day

Objectives

  • Appreciate how their style of handling conflict affects the people around them
  • Learn how to “catch” themself when going down a destructive conflict path
  • Learn how to reframe a conflict situation and choose more productive behaviors
  • Build a common language in the organization around appropriate conflict behavior

Highlights

  • Learn techniques to improve self-awareness around conflict behaviors
  • Explore their own DiSC styles and learn how to interact in conflict with people with different DiSC styles.
  • Explore common destructive responses to conflict and why they and others might react this way
  • Practice stepping back from and reframing their unhealthy thought patterns, allowing them to choose more productive responses to conflict

Assessment

Everything DiSC® Productive Conflict Profile