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Why Smart Employees Underperform

We’ve all been there. After an extensive and thorough search for a line manager, one candidate stands out. You hired the qualified individual only to find there’s a disconnect with the new employee.

This candidate has the right experience, solid qualifications, and a relevant work history, and gave an impressive performance during the interview process. She said the right things, put forward some great ideas, and generally presented very well. You hired her.

Three months later you begin to question your decision. Your new hire’s team appears disgruntled, morale is low, and output and productivity are well behind the figures from the previous quarter.

After investigating further and speaking with a few key team members, you realize there is a mismatch – a complete disconnect between what you expected and what you got. While she looked impressive on paper and presented well during one-on-one interviews, your new hire’s style, approach, and behavior on the job are simply inconsistent with the values and expectations of your organization. Her modus operandi is foreign to her colleagues. Your new hire is not a good cultural fit and one or more of the following hazards may be the cause.

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